Digital Research & Insights Specialist
New
A
AltarumHealthcare Communications
United States, Core hours aligned with Eastern TimeFull-TimeMiddle
Salary57,400 - 67,803.75 USD per year
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Job Details
- Experience
- 1–3 years of experience in digital role(s); 1+ years of hands-on experience configuring and administering Qualtrics.
- Required Skills
- Project ManagementData Analysis
Requirements
- Bachelor's degree in communications, public health, or a related field.
- 1–3 years of experience in digital role(s).
- 1+ years of hands-on experience configuring and administering Qualtrics.
- Familiarity with UX or accessibility concepts.
- Strong written and verbal communication skills.
- Excellent interpersonal and multidisciplinary project skills.
- Proven ability to meet deadlines and manage multiple projects simultaneously.
- Demonstrated attention to detail and commitment to customer service.
- Ability to work core hours aligned with Eastern Time.
- Government contracting experience is a plus.
Responsibilities
- Design, build, and manage surveys in Qualtrics, including logic, distribution, and reporting.
- Analyze and synthesize survey and user research findings into actionable UX and content recommendations.
- Partner with digital team members to translate research insights into site or product improvements.
- Draft high-quality correspondence, reports, and other materials for internal teams and clients.
- Communicate directly with clients and external partners to implement strategies and tactics.
- Draft project plans and track project activities, timelines, and quality reviews.
- Provide client service support through regular monitoring and reporting, timeline management, quality control, and client touchpoints.
- Participate in new business activities, including research and proposal preparation.
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