- Design, build, and manage surveys in Qualtrics, including logic, distribution, and reporting.
- Analyze and synthesize survey and user research findings into actionable UX and content recommendations.
- Partner with digital team members to translate research insights into site or product improvements.
- Draft high-quality correspondence, reports, and other materials for internal teams and clients.
- Communicate directly with clients and external partners to implement strategies and tactics.
- Draft project plans and track project activities, timelines, and quality reviews.
- Provide client service support through regular monitoring and reporting, timeline management, quality control, and client touchpoints.
- Participate in new business activities, including research and proposal preparation.
Project ManagementData Analysis