Digital Research & Insights Specialist

New
J
JobgetherDigital Research
Based in the United States, Eastern TimeFull-TimeMiddle
Salary$57,400–$67,803.75
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Job Details

Experience
1–3 years
Required Skills
Data AnalysisProject Coordination

Requirements

  • Bachelor’s degree in communications, public health, or a related discipline.
  • 1–3 years of experience in digital-focused roles.
  • At least 1 year of hands-on experience configuring and administering Qualtrics.
  • Familiarity with UX principles, accessibility concepts, digital research, or user feedback methodologies.
  • Strong written and verbal communication skills, with the ability to produce polished materials for internal and external audiences.
  • Excellent interpersonal and project coordination skills, including the ability to work effectively across multidisciplinary teams and with clients.
  • Highly organized, proactive, adaptable, and action-oriented, with the ability to manage multiple priorities and meet deadlines.
  • Strong analytical abilities and attention to detail, combined with a commitment to quality and customer service.
  • Ability to work effectively in a remote environment with reliable internet, a dedicated workspace, and availability during core hours aligned with Eastern Time.
  • Travel is expected to be less than 10%.

Responsibilities

  • Design, configure, distribute, and manage surveys in Qualtrics, including survey logic, reporting, and data outputs.
  • Analyze and synthesize survey and user research findings, translating insights into actionable UX, accessibility, content, and digital improvement recommendations.
  • Produce and format Qualtrics reports, dashboards, correspondence, presentations, and other client-facing deliverables.
  • Collaborate with digital, research, and multidisciplinary teams to translate findings into practical website and product enhancements.
  • Support additional research and feedback activities, including analytics platforms, usability testing, and other user research tools.
  • Manage project activities, timelines, quality reviews, and deliverables while maintaining strong attention to detail.
  • Communicate with clients and external partners to coordinate strategies, implement recommendations, and maintain productive relationships.
  • Participate in meetings, document actionable decisions, coordinate scheduling and logistics, and proactively address project challenges.
  • Support new business development through research, proposal preparation, and other activities that contribute to organizational growth.
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$57,400–$67,803.75
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