Digital Research & Insights Specialist
New
J
JobgetherDigital Research
Based in the United States, Eastern TimeFull-TimeMiddle
Salary$57,400–$67,803.75
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Job Details
- Experience
- 1–3 years
- Required Skills
- Data AnalysisProject Coordination
Requirements
- Bachelor’s degree in communications, public health, or a related discipline.
- 1–3 years of experience in digital-focused roles.
- At least 1 year of hands-on experience configuring and administering Qualtrics.
- Familiarity with UX principles, accessibility concepts, digital research, or user feedback methodologies.
- Strong written and verbal communication skills, with the ability to produce polished materials for internal and external audiences.
- Excellent interpersonal and project coordination skills, including the ability to work effectively across multidisciplinary teams and with clients.
- Highly organized, proactive, adaptable, and action-oriented, with the ability to manage multiple priorities and meet deadlines.
- Strong analytical abilities and attention to detail, combined with a commitment to quality and customer service.
- Ability to work effectively in a remote environment with reliable internet, a dedicated workspace, and availability during core hours aligned with Eastern Time.
- Travel is expected to be less than 10%.
Responsibilities
- Design, configure, distribute, and manage surveys in Qualtrics, including survey logic, reporting, and data outputs.
- Analyze and synthesize survey and user research findings, translating insights into actionable UX, accessibility, content, and digital improvement recommendations.
- Produce and format Qualtrics reports, dashboards, correspondence, presentations, and other client-facing deliverables.
- Collaborate with digital, research, and multidisciplinary teams to translate findings into practical website and product enhancements.
- Support additional research and feedback activities, including analytics platforms, usability testing, and other user research tools.
- Manage project activities, timelines, quality reviews, and deliverables while maintaining strong attention to detail.
- Communicate with clients and external partners to coordinate strategies, implement recommendations, and maintain productive relationships.
- Participate in meetings, document actionable decisions, coordinate scheduling and logistics, and proactively address project challenges.
- Support new business development through research, proposal preparation, and other activities that contribute to organizational growth.
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