Solutions Engineer
New
M
MewsHospitality Technology
Location: United StatesFull-TimeMiddle
Salary$100,000 — $140,000 USD
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Job Details
- Experience
- 5+ years
- Required Skills
- RESTful APIsSaaS
Requirements
- 5+ years of experience in a solutions architect, technical account manager, sales engineering, or similarly technical customer-facing role in SaaS companies
- Hospitality or hotel-technology background
- Ability to navigate property operations, PMS workflows, and technology impacts on hotel operations
- Confidence presenting and explaining technical concepts to audiences ranging from IT managers to hotel GMs
- Commercial awareness and comfort in a selling environment
- Demonstrated AI Fluency Level 3: ability to redesign workflows using AI and proactively assess AI outputs
- Strong communication and collaborative skills for a remote-first global team environment
Responsibilities
- Act as the lead technical partner on SMB and Mid-Market deals
- Explain Mews integrations, payments, and API capabilities clearly to hotel operators and technical stakeholders at varied levels of fluency
- Join regular alignment meetings on new opportunities and stay close to the pipeline
- Serve as a consultative resource across the customer lifecycle, bridging pre-sales positioning and post-sales needs
- Help customers assess how Mews fits within their existing hospitality technology environment, including PMS workflows and property-level infrastructure
- Train and develop technical acumen for sales teammates by sharing your expertise
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