Customer Engagement Specialist
New
S
SoracomIoT Connectivity
United StatesFull-TimeJunior
Salary not disclosed
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Job Details
- Languages
- English
- Required Skills
- SalesforceMicrosoft Office SuiteGoogle WorkspaceSlack
Requirements
- Fluent in English and possess excellent writing skills
- Ability to grasp basic technical concepts
- Strong listening and communication skills
- Able to connect to their audience via phone and video conferencing
- Autonomous and driven, with a positive and enthusiastic attitude
- Able to work from home with a dedicated and quiet workspace
- Ability to thrive in a growing, fast-paced work environment
- Proficiency in Microsoft Office Suite and/or Google Suite
- Willingness to use AI tools such as Claude, Google Gemini, or ChatGPT
- Exceptional at time management
- Bachelor’s degree or relevant experience preferred
Responsibilities
- Generate qualified leads through outbound phone and email prospecting
- Work closely with our Marketing team to qualify inbound leads
- Qualify leads by using tools such as Salesforce, Outreach, and Zoominfo
- Uncover prospect needs, generate interest, and forward to the appropriate sales representative
- Manage lead flow including phone calls and emails in Salesforce
- Meet or exceed set monthly goals
- Execute prospecting campaigns based on territories in collaboration with internal teams
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