Director of Data Center Operations

New
G
GigaData Centers, AI
Remote, USAFull-TimeDirector
Salary not disclosed
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Job Details

Experience
10+ years of experience in facility or data center operations, with 5+ years managing operations teams across multiple sites
Required Skills
Budget management

Requirements

  • 10+ years of experience in facility or data center operations
  • 5+ years managing operations teams across multiple sites
  • Demonstrated experience owning uptime, maintenance, and staffing for mission-critical or large-scale industrial facilities
  • Track record building or scaling an operations function, standard, or team across a growing portfolio
  • Strong working knowledge of MEP and electrical systems relevant to facility operations (generators, UPS, switchgear, cooling infrastructure, BMS/controls)
  • Experience managing operations budgets and vendor/service contracts across multiple simultaneous sites
  • Strong track record presenting to and advising executive-level stakeholders on operational risk and performance

Responsibilities

  • Own day-to-day operational performance across Giga's live data center facilities, including uptime, maintenance execution, and incident response
  • Build and enforce the operating standard applied across all facilities — staffing models, maintenance schedules, escalation procedures, and performance benchmarks
  • Manage facility operations teams and site leads across multiple locations, ensuring consistent execution regardless of site
  • Own vendor and service provider relationships tied to ongoing operations (maintenance contractors, equipment service providers, facility services), including contract performance and SLAs
  • Lead root cause analysis and resolution for operational incidents, ensuring issues are closed out and standards updated to prevent recurrence
  • Own the operations budget across the portfolio, making resourcing and staffing trade-off calls as facilities come online
  • Report on operational health, risk, and performance to executive leadership across the full portfolio
  • Partner with the commissioning and construction teams to ensure a clean handoff from newly commissioned facilities into steady-state operations
  • Drive continuous improvement in operating procedures as the facility portfolio scales
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