Senior Human Resource Coordinator
New
J
JumpCloudIT Management
Bangalore, India - Remote, This opportunity requires that you work a specific shift as this is a region specific role.Full-TimeSenior
Salary not disclosed
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Job Details
- Experience
- 4+ years
- Required Skills
- JiraMicrosoft Excel
Requirements
- 4+ years in HR Operations or Shared Services, preferably in a high-growth tech environment.
- Ability to manage moderately complex tasks with minimal supervision.
- Proven track record of troubleshooting issues and initiating small-scale projects to streamline workflows.
- High level of proficiency in Microsoft Excel (vlookups, pivots), Word, PowerPoint, and GSuite.
- Strong verbal and written communication skills suitable for interacting with Senior Management.
- Ability to exercise discretion, sound judgment, and diplomacy when handling sensitive information.
- Natural curiosity for how HR processes connect to the broader organization.
- Passion for learning new HR software and technical systems.
Responsibilities
- Independently manage and own the end-to-end execution of employee lifecycle events, including global onboarding, offboarding, performance management and benefits administration.
- Act as the Tier 2 support lead for complex HR operational queries, ensuring high-quality service delivery across the organization.
- Proactively apply and reinforce company and regional policies, ensuring all HR initiatives enable company strategy at a functional level.
- Navigate and maintain data integrity across our core platforms: ADP (Workforce Now), Deel, Jira and our HRIS ecosystem.
- Own the digital filing architecture, ensuring compliance and ease of access for the global HR team.
- Utilize SRM to manage HR service requests, track workflows, and ensure SLA compliance.
- Identify manual inefficiencies within established HR processes and recommend/implement automated solutions.
- Conduct periodic HR compliance audits and leverage knowledge of local labor laws.
- Utilize HR dashboards and reports to monitor trends, validate data integrity, and identify potential risks.
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