Senior Payment Analyst
New
F
FanvueCreator economy
Remote with London officeFull-TimeSenior
Salary50,000 - 90,000 GBP per year
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Job Details
- Required Skills
- SQLData AnalysisRisk Management
Requirements
- Deep experience in high-risk, multi-acquirer payment setups.
- SQL-proficient and self-sufficient in data querying and management.
- Experience working with messy, inconsistent data sources (webhooks, SFTP files, acquirer statements).
- Ability to form hypotheses, conduct experiments, and interpret outcomes in a continuous loop.
- Strong communication skills for translating complex data into clear recommendations for senior stakeholders.
- Ability to build structure and cadence in an environment without an existing playbook.
Responsibilities
- Diagnose and recover declined transactions by analysing decline codes, retry logic, and timing across acquirers.
- Build and optimise intelligent routing rules based on card type, user behaviour, spend value, and platform activity.
- Map per-transaction COGS across every processor, gateway, FX fee, scheme fee, refund, and chargeback, then reduce it.
- Own daily reconciliation alongside Finance, identifying and closing gaps across multiple acquirer data formats.
- Diagnose MIT/renewal auth failures and systematically improve renewal success rates.
- Identify friction and drop-off in the payment journey and flag findings to Product and Engineering.
- Build and maintain a live payments KPI dashboard covering auth rates, decline breakdowns, cost per transaction, chargeback ratios, and retry uplift.
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