Senior Field Applications Specialist - Immunohistochemistry
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JobgetherLife Sciences / Diagnostics
United StatesFull-TimeSenior
Salary$85,000–$115,000 annual salary range
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Job Details
- Experience
- 1–3 years
- Required Skills
- Customer support
Requirements
- Associate's degree or equivalent relevant education (Bachelor's degree in a relevant discipline is a plus).
- 1–3 years of histology laboratory experience in a clinical, research, or industrial environment.
- HT or HTL certification required.
- Working understanding of the histology marketplace and relevant laboratory workflows.
- Ability to understand technical applications and translate laboratory requirements into practical solutions.
- Strong customer-facing communication, presentation, and training skills.
- Ability to investigate technical issues and collaborate effectively with cross-functional teams.
- Strong organization, documentation, and problem-solving skills.
- Comfortable working independently in a field-based and remote environment.
- Willingness and ability to travel approximately 75% within the assigned territory.
- Valid driver's license with an acceptable driving record.
Responsibilities
- Provide in-field technical applications support for current and next-generation automated histology instrumentation, reagents, and related solutions.
- Support regional sales objectives for instrumentation and consumables by partnering with commercial teams and customers.
- Conduct basic instrument installations, evaluations, qualifications, and optimization activities.
- Deliver post-purchase applications support and customer training to promote effective product utilization.
- Investigate technical applications issues in collaboration with technical service and product teams.
- Document and respond to product-related technical reports and customer issues.
- Build trusted technical relationships with customers and serve as an applications resource within the assigned territory.
- Manage a highly travel-intensive territory while maintaining accurate documentation.
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