Former les clients aux dispositifs sous votre responsabilité.
Mettre en œuvre et gérer des stratégies de compte spécifiques aux clients afin de stimuler l’utilisation.
Documenter et gérer toutes les activités pertinentes des clients.
Acquérir des connaissances sur les produits et se tenir au courant des développements dans le domaine des dispositifs médicaux non invasifs.
Partager les connaissances acquises avec l’ensemble de l’équipe.
Accueillir des visites de sites clients sur des sites de référence.
Fournir une assistance de première ligne et résoudre les problèmes liés aux produits sur les sites des clients.
Identifier les problèmes d’utilisation des produits et communiquer les réactions des clients aux fonctions appropriées de l’entreprise.
Documenter les réclamations conformément aux procédures du système de gestion de la qualité.
Représenter Sentec lors de salons et d’expositions.
Showing 1 of 7 positions
About Sentec
Sentec is a Swiss-American medical device company pioneering non-invasive, digital sensor systems for respiratory care. You'll contribute to a mission of improving therapy outcomes and diminishing health complications for complex respiratory patients globally. We research, develop, manufacture, and sell our advanced deep-tech products directly to specialized hospital departments and homecare providers. Our innovative solutions, like transcutaneous monitoring (TCM) and Electrical Impedance Tomography (EIT), enhance clinical decision-making and enable less invasive care for patients, including those in neonatal and pediatric intensive care.
How We Work
At Sentec, you'll find a culture committed to quality, collaboration, and empowerment. We believe in flat organizational structures and a truly interdisciplinary community where your ideas are valued. Employees are empowered to share ideas, speak up, and make important decisions. We foster a result-oriented environment with flexible working conditions, including options for home office and remote work during commutes.
Why Join Us
Contribute to life-saving products that meaningfully support patients globally.
Directly influence product quality and make a tangible difference in patient care.
Thrive in a rapidly growing company with clear opportunities for advancement and professional growth.
Work in an environment that emphasizes employee voices, recognizes hard work, and supports your career development.
Be part of a collaborative, international team dedicated to delivering impactful healthcare solutions.
Benefits & Perks
Competitive medical, dental, and vision benefits.
Health Savings Account (HSA) and Flexible Spending Account (FSA) options.
401K matching to support your financial future.
Paid parental leave.
Wellness stipend.
Tuition reimbursement for continuous learning and development.
Commute compensation for local public transportation or biking.