Solutions Engineer
New
B
BolsterCybersecurity SaaS
Remote (U.S. only)Full-TimeMiddle
SalaryUSD 100000 - 250000 / year
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Job Details
- Experience
- 5+ years
- Required Skills
- CybersecurityRESTful APIsSaaS
Requirements
- 5+ years of experience in Solutions Engineering, Sales Engineering, Security Engineering, or a related customer-facing technical role.
- Experience supporting SaaS, cybersecurity, or other technical solutions in enterprise customer environments.
- Working knowledge of cybersecurity concepts and technologies, such as digital risk protection, phishing, or threat intelligence.
- Strong technical aptitude with the ability to quickly learn products, APIs, and integrations.
- Proven experience delivering product demonstrations and conducting technical evaluations or proof-of-value engagements.
- Ability to translate technical capabilities into customer outcomes and business value.
- Strong written and verbal communication skills for technical and business audiences.
- Ability to troubleshoot technical issues and work collaboratively with internal teams.
- Strong organizational skills to manage multiple evaluations in a fast-paced environment.
Responsibilities
- Partner with Account Executives as the primary technical resource throughout the sales process, from discovery through technical validation and close.
- Conduct technical discovery to understand customer environments, security challenges, workflows, integration requirements, and success criteria.
- Translate customer requirements into solutions using Bolster’s platform and capabilities.
- Deliver engaging product demonstrations, technical presentations, and workshops tailored to customer use cases and priorities.
- Plan and execute proof-of-value engagements, including defining scope, configuring the solution, troubleshooting, and presenting results.
- Help customers understand deployment requirements, APIs, integrations, data flows, and authentication.
- Address technical questions and objections during the evaluation process.
- Partner with Customer Success to support a smooth handoff from pre-sales to implementation.
- Collaborate with Product and Engineering to share customer feedback and technical requirements.
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