Medical Front Desk Virtual Assistant
W
Winning AssistantsHealthcare
Philippines, 8:30 AM – 5:30 PM PSTFull-Time
Salary5 - 6 USD per hour
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Job Details
- Languages
- English
Requirements
- Meaningful healthcare or medical office experience.
- Hands-on experience with insurance eligibility and benefits verification.
- AdvancedMD software experience is highly preferred.
- Previous experience as a Medical Virtual Assistant is preferred.
- Excellent verbal and written English communication skills.
- Professional and confident phone presence.
- Tech-savvy with the ability to learn new healthcare platforms quickly.
- HIPAA training and experience handling confidential patient information.
- Strong attention to detail, accuracy, and organizational skills.
- Reliable high-speed internet (minimum 25 Mbps), noise-canceling headset, and webcam.
Responsibilities
- Verify patient insurance eligibility and active coverage.
- Perform detailed insurance benefits checks.
- Answer and manage incoming patient calls professionally using VoIP systems.
- Support patient and administrative workflows within AdvancedMD.
- Maintain and update accurate patient medical records and information.
- Ensure all tasks are performed in accordance with HIPAA requirements.
- Coordinate with the practice team via Microsoft Teams.
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