Medical Virtual Assistant - Prior Authorization & Billing Support
New
W
Winning AssistantsHealthcare
Philippines, Monday to Friday 8:00 AM to 5:00 PM MDTFull-TimeMiddle
Salary5 - 6 USD per hour
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Job Details
- Languages
- English
Requirements
- Hands-on experience with Athena EHR / athenahealth.
- Experience working in primary care.
- Experience handling prior authorizations.
- Experience with medical billing, claims processing, denied claims, or claims resolution.
- Healthcare administrative or Medical Virtual Assistant experience.
- Strong spoken and written English communication skills.
- Clear and patient phone communication.
- Strong attention to detail and follow-through.
- Ability to organize multiple tasks and work effectively with a healthcare team.
- Reliable laptop or desktop computer with noise-canceling headset.
- Stable high-speed internet connection (minimum 25 Mbps).
- Working webcam for video meetings.
Responsibilities
- Manage prior authorization requests from submission through follow-up and resolution.
- Track pending authorizations and follow up on approvals and denials.
- Assist with medical billing and claims-related tasks, including resolving denied claims.
- Resolve outstanding claim holds and ensure data accuracy in Athena EHR.
- Manage incoming and outgoing faxes and process orders through Athena EHR.
- Provide overflow phone support and handle patient inquiries via Spruce.
- Coordinate refill requests and administrative tasks with the clinical team.
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