Front Desk Receptionist
New
S
Staffing for DoctorsAesthetic & Wellness
Philippines, 9:00 AM – 5:30 PM CSTFull-TimeMiddle
Salary not disclosed
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Job Details
- Languages
- English
- Experience
- 1+ years
- Required Skills
- HR Management
Requirements
- 1+ years of administrative experience strictly within Aesthetic Medicine (MedSpa) or Wellness/Functional Medicine.
- Proficiency with Aesthetic Record or similar MedSpa EMR platforms like Boulevard, Zenoti, Symplast, or Mindbody.
- Exceptional, clear spoken English with a warm, empathetic phone presence.
- Ability to work exclusively for the practice during scheduled shifts without multi-tasking.
- Reliable high-speed internet and noise-canceling headset.
- Quiet, professional remote workspace.
- Must be available Monday through Friday, 9:00 AM – 5:30 PM CST.
Responsibilities
- Handle inbound and outbound calls, answer pre-treatment questions, book appointments, and collect booking deposits over the phone.
- Proactively manage cancellation outreach and waitlists to keep provider schedules full and eliminate gaps.
- Oversee the main practice email inbox, respond to patient inquiries, and assist in executing two promotional marketing text broadcasts per month.
- Manage patient charts, scheduling, and communications using Aesthetic Record or similar MedSpa EMR platforms.
- Conduct post-treatment follow-ups and re-engagement calls to maintain a high level of patient satisfaction and retention.
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