AI Automation Specialist
M
MitratechLegal, Risk, Compliance
This position is open only to candidates residing in MEXICOFull-TimeMiddle
Salary not disclosed
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Job Details
- Required Skills
- PythonSQLJavascriptRESTful APIsPrompt Engineering
Requirements
- Experience in defining clear prompts for complex agents, including debugging and tweaking.
- Intermediate proficiency in Python, JavaScript, or similar languages for automation, data processing, and system integrations.
- Basic to intermediate understanding of conversational AI, chatbot frameworks, and agent workflow design principles (e.g., guard rails, evaluations).
- Basic to intermediate skills in working with REST APIs, webhooks, and system integrations.
- Basic knowledge of SQL and database concepts for data retrieval and agent connectivity.
- Willingness to learn or basic familiarity with the BotDojo platform.
- Bachelor’s degree in Computer Science, Engineering, Mathematics, Business Management or a related field preferred.
- Effective oral, written and interpersonal communication skills.
Responsibilities
- Work with business teams to gather requirements, translate them into technical specifications, and train end-users on AI agent functionality and best practices.
- Design, configure, and roll out AI agents using BotDojo and other approved AI tools, implementing workflows and conversation flows based on business requirements.
- Provide ongoing technical support to users, maintain documentation for all AI agents, and stay current with platform updates and new features.
- Track AI agent performance, troubleshoot issues, perform regular maintenance and updates, and ensure optimal functionality across all deployed agents.
- Integrate AI agents with existing company systems and databases using scripting languages, and create automated workflows for data processing and agent configuration.
- Ensure AI agents meet company security standards, data privacy requirements, and quality guidelines while maintaining proper documentation and version control.
- Analyze usage metrics and performance data to identify improvement opportunities and generate reports on business impact and efficiency gains.
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