Sr Lead, Benefits

New
F
FullscriptHealth technology
Ottawa, ON / Toronto, ON / Canada RemoteFull-TimeSenior
Salary not disclosed
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Job Details

Experience
7+ years
Required Skills
Project ManagementComplianceStakeholder managementChange Management

Requirements

  • 7+ years of progressive benefits experience, including strategy, plan design, and vendor management.
  • Deep expertise in benefits program design and administration in Canada and the U.S.
  • Strong knowledge of U.S. benefits and compliance requirements.
  • Experience managing leave, disability, and complex employee cases.
  • Demonstrated success building or transforming benefits programs in a growing organization.
  • Strong vendor, broker, and stakeholder management capabilities, including negotiating renewals.
  • Experience developing benefits communications and employee education strategies.
  • Ability to analyze market data, identify gaps, and translate insights into actionable recommendations.
  • Exceptional project management, influencing, and change management skills.
  • Experience leading or mentoring team members.

Responsibilities

  • Develop and own global benefits philosophy, strategy, and leave/time-off programs.
  • Conduct market assessments, benchmarking, and benefits gap analyses to recommend enhancements.
  • Lead the end-to-end negotiation of benefits renewals and manage relationships with brokers and vendors.
  • Design and implement employee education and communication strategies to drive program utilization.
  • Manage leave cases and act as the senior escalation point for complex benefits issues.
  • Ensure compliance with Canadian and U.S. benefits and leave regulations.
  • Build a scalable benefits operating model and coach the People Operations team.
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