Patient Support & Prescription Order Coordinator
New
S
SnappyCXHealthcare
Manila, PH, U.S. HoursFull-Time
Salary not disclosed
Apply NowOpens the employer's application page
Job Details
- Languages
- Excellent written and verbal English communication skills (Bilingual English/Spanish is a big plus!)
- Required Skills
- Data entry
Requirements
- Hands-on experience submitting orders to compounding pharmacies via LifeFile or similar.
- Direct experience working within the U.S. healthcare system and workflows.
- Excellent written and verbal English communication skills.
- Strong working knowledge of HIPAA compliance and medical data privacy.
- High attention to detail.
- Strong computer literacy.
- Reliable remote work setup including stable internet and a quiet workspace.
Responsibilities
- Submit and track prescription orders to compounding pharmacies using LifeFile.
- Review patient details and prescription data for 100% accuracy.
- Communicate professionally with patients via phone, email, or chat.
- Follow up with pharmacies to resolve missing information, delays, or order clarifications.
- Maintain strict confidentiality and adhere to HIPAA guidelines.
- Collaborate with internal healthcare staff and manage proprietary platform data.
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