Patient Services Representative
New
H
Harris Global Business Services Inc.Healthcare
PhilippinesFull-Time
Salary not disclosed
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Job Details
- Required Skills
- HIPAAData entry
Requirements
- Preferably college graduate or at least 2 years in college.
- Degrees and courses related to the medical field are a plus.
- Strong written and verbal communication skills.
- Ability to work effectively with minimal supervision.
- Ability to work with confidential information.
- Able to perform simple mathematical calculations.
- Detail oriented.
- Proficient in the use of email.
- Highly motivated self-starter.
- Organized, able to set priorities and meet deadlines.
- Dependable and reliable.
- Must be flexible with schedule.
- At least 1 year call center experience related to Medical Accounts and Programs is a plus.
Responsibilities
- Answer incoming calls according to procedure and Departmental standards.
- Assist patients with queries and concerns.
- Collect patients' outstanding balances.
- Assist third party entities, such as insurance, with account inquiries.
- Place outbound collection calls according to procedure and Departmental standards.
- Ensure HIPAA guidelines are respected by safeguarding protected health information.
- Maintain a reliable and punctual attendance record.
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