Senior MuleSoft Integration & Production Support Lead

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NTT DATATechnology Services
Remote US PositionFull-TimeSenior
Salary123,525 - 205,875 USD per year
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Job Details

Experience
8+ years of enterprise application development, systems integration, or enterprise technology delivery.
Required Skills
AWSOAuthCI/CDRESTful APIsAzure DevOps

Requirements

  • 8+ years of enterprise application development, systems integration, or enterprise technology delivery.
  • 5+ years of hands-on MuleSoft Anypoint Platform experience.
  • 3+ years leading technical teams, mentoring developers, and performing code/design reviews.
  • 3+ years experience with ServiceNow, REST, SOAP, JSON, XML, DataWeave 2.x, RAML/OpenAPI, AWS, OCI.
  • 3+ years experience with API Manager, Runtime Manager, Exchange, CloudHub 2.0 and/or Runtime Fabric, CI/CD, Git, Azure DevOps/Jenkins/GitHub Actions.
  • 3+ years experience supporting production environments including monitoring, performance tuning, deployment governance, release validation, and RCA.
  • 3+ years experience with OAuth, JWT, Mutual TLS, API security policies, secrets and certificate management.
  • Bachelor's degree or equivalent experience.

Responsibilities

  • Provide hands-on MuleSoft development, troubleshooting, and production support.
  • Serve as the technical lead for MuleSoft developers, offshore teams, vendors, and client technical resources.
  • Lead development, testing, deployment, monitoring, and support of MuleSoft APIs and integration services.
  • Own production stability, participate in Sev1/Sev2 incident response, lead root cause analysis, and drive permanent corrective actions.
  • Review and optimize existing APIs, CI/CD pipelines, repositories, runtime environments, and operational processes.
  • Establish standards for logging, monitoring, alerting, exception handling, API versioning, security, and deployment governance.
  • Perform code reviews, release readiness assessments, and operational readiness reviews.
  • Develop and maintain runbooks, integration inventories, API catalogs, dependency maps, deployment guides, and knowledge-transfer documentation.
  • Drive API governance, reusable integration patterns, technical debt reduction, and continuous improvement initiatives.
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123,525 - 205,875 USD per year
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