Commercial Excellence Senior Consultant

W
WLH Consulting and Learning SolutionsPharmaceutical Consulting
United StatesFull-TimeSenior
Salary not disclosed
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Job Details

Experience
7-10+ years
Required Skills
Change Management

Requirements

  • 7-10+ years of relevant experience in pharmaceutical commercial organizations, consulting, or related roles.
  • Demonstrated senior-level client-facing responsibility.
  • Hands-on experience with health systems and IDNs, including quality metrics, total cost of care, population health, and care delivery models.
  • Strong working knowledge of pharmaceutical commercial operations and cross-functional team interactions.
  • Ability to prioritize therapeutic areas and brand strategies based on customer needs and account opportunities.
  • Demonstrated ability to conduct needs analyses and build tailored, customer-centric commercial solutions.
  • High proficiency in Microsoft 365 tools (PowerPoint, Word, Excel, Outlook, SharePoint, MS Forms).
  • Experience with change management principles and supporting organizational change initiatives.
  • Strong problem-solving skills with the ability to communicate complex concepts for diverse audiences.
  • Demonstrated learning agility and curiosity regarding emerging technologies like AI-enabled tools.
  • Ability to handle confidential information with discretion.

Responsibilities

  • Lead WLH engagements focused on strategic account management, customer segmentation, stakeholder mapping, and value-based engagement strategies across health systems, IDNs, and organized customers.
  • Independently design and facilitate client working sessions, capability-building workshops, and strategic discussions for senior stakeholders.
  • Serve as a lead day-to-day client contact, managing discussions, recommendations, and deliverables with minimal supervision.
  • Design and develop customized tools, frameworks, and training materials to improve account management discipline and commercial execution.
  • Synthesize customer and market data to inform solution design, account planning tools, and commercial recommendations.
  • Manage project workstreams and coordinate deliverables to ensure alignment across internal and client stakeholders.
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