Account Manager – Client Services
New
I
Integrated HireStaffing / Recruiting
Fully Remote / Work From Anywhere, US Central Time, Monday–FridayFull-TimeMiddle
Salary2,500 - 3,500 USD per month
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Job Details
- Languages
- English
- Experience
- 3+ years
- Required Skills
- Project ManagementProblem SolvingAccount Management
Requirements
- 5+ years of firsthand experience living and working in the United States
- Polished and natural spoken and written English
- Strong understanding of U.S. business culture and client expectations
- 3+ years in client success, account management, operations, recruitment coordination, or similar client-facing role
- Experience working with U.S.-based clients or companies
- Strong organization and follow-through across multiple clients and tasks
- Comfortable leading client calls and handling difficult or sensitive conversations
- High attention to detail with documentation and process management
- Proactive, dependable, and able to take ownership
Responsibilities
- Take ownership of client issues and drive them through resolution
- Manage situations involving employee performance, attendance, communication problems, client dissatisfaction, and replacements
- Communicate directly with clients to understand concerns and set expectations
- Lead onboarding calls and manage a smooth handover from sales to delivery
- Serve as the main point of contact for clients throughout recruitment and placement
- Run regular check-ins and provide status updates on search progress and interviews
- Coordinate interview scheduling and monitor attendance
- Collect post-interview feedback and document client requirements
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