Manager, Accounting Services Operations
New
D
Dine Technology, LLCAccounting Services
This role is remote in the US.Full-TimeManager
Salary not disclosed
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Job Details
- Experience
- 7+ years of progressive experience in accounting, accounting operations, shared services, or outsourced accounting; 3+ years of leadership experience
- Required Skills
- Project ManagementChange ManagementProcess improvement
Requirements
- Bachelor's degree in Accounting, Finance, Business Administration, or a related field.
- 7+ years of progressive experience in accounting, accounting operations, shared services, or outsourced accounting.
- 3+ years of leadership experience managing accounting operations, service delivery, or multi-team environments.
- Foundational knowledge of accounting principles, financial reporting, and month-end close processes.
- Experience in restaurant, hospitality, or multi-unit business environments.
- Demonstrated experience designing and improving operational processes, standard operating procedures, and scalable service models.
- Proven experience leading operational change, process improvement, and automation initiatives.
- Experience working with multiple accounting ERP systems (e.g., NetSuite, Sage Intacct, Microsoft Dynamics, QuickBooks, SAP, Oracle, Restaurant365).
- Strong analytical, organizational, communication, and project management skills.
- Experience managing offshore or geographically distributed teams (preferred).
Responsibilities
- Lead the daily operations of the Back Office Accounting Services function.
- Establish priorities and ensure consistent execution across all client portfolios.
- Own the operational performance, efficiency, and profitability of the service line.
- Manage workload, staffing, capacity, and resource allocation to maximize productivity and client service.
- Monitor operational, quality, and financial performance metrics and implement improvements where needed.
- Develop, document, and continuously improve processes, SOPs, workflows, quality standards, and training materials.
- Evaluate existing systems and workflows, identify opportunities for improvement, and implement scalable operational solutions.
- Design and implement the operational framework required to support new services, revenue streams, and business initiatives.
- Lead operational improvement initiatives focused on automation, standardization, efficiency, and scalability.
- Provide leadership, coaching, and performance management for the offshore accounting team.
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