Head of Sales Performance
New
W
Wing AssistantAI-enabled workforce solutions
United States, Pacific TimeFull-TimeManager
Salary$125,000 - $155,000 a year
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Job Details
- Languages
- English
- Experience
- At least 4 years of experience in inside sales, sales development, sales enablement, revenue operations, or a similar commercial role; at least 2 years of experience managing or coaching a sales team.
- Required Skills
- SalesforceHubSpotCRM
Requirements
- At least 4 years of experience in inside sales, sales development, sales enablement, revenue operations, or a similar commercial role.
- At least 2 years of experience managing or coaching a sales team.
- Proven track record of building sales systems, tools, or programs from scratch.
- Experience improving follow-up, pipeline conversion, show rates, or sales-cycle performance.
- Strong understanding of inbound sales funnels, lead management, and mid-funnel conversion.
- Ability to review sales calls, identify performance gaps, and provide actionable feedback.
- Hands-on experience building sales sequences across email, chat, SMS, or other follow-up channels.
- Strong CRM discipline and experience working with platforms such as HubSpot or Salesforce.
- Proficiency in using data to diagnose funnel problems, set targets, and manage performance.
- Strong written and verbal English communication skills.
- Willingness and ability to work Pacific Time hours.
Responsibilities
- Build and maintain a sales performance toolkit, including sequences, talk tracks, objection-handling guides, battle cards, and demo collateral.
- Manage and develop the inbound follow-up team, including SDRs and Sales Associates, with a focus on coaching and performance management.
- Design and optimize inbound follow-up sequences across email and chat to improve conversion rates and re-engagement.
- Manage channel partner lead management, establishing ownership and reporting standards for partner-sourced opportunities.
- Implement a rigorous sales quality program, including call reviews, scorecard maintenance, and live deal support.
- Maintain the sales knowledge base and content powering AI sales tools to ensure accuracy and compliance.
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