Digital Workplace & Automation Specialist
New
S
Sunrise GroupSleep Health
United States - RemoteFull-TimeMiddle
Salary70,000 - 95,000 USD per year
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Job Details
- Languages
- English fluency
- Required Skills
- QA AutomationGoogle Workspace
Requirements
- Demonstrated technical range across IT support, workplace technology, or digital operations.
- Working knowledge of IT fundamentals including MDM, access/identity management, and SaaS administration.
- Solid expertise in agentic AI workflows and tools such as Claude, ChatGPT Enterprise, or similar.
- Demonstrated experience building and shipping AI-powered automations that solved real business problems.
- Strong process-mapping instinct to convert manual workflows into automated ones.
- Excellent written communication skills with the ability to write clear documentation.
- Documentation-first mindset to manage organizational knowledge.
- Comfort working as the sole owner of a function.
- Experience working cross-functionally with People/HR and Technology/Engineering stakeholders.
- Fluent in English.
Responsibilities
- Manage end-to-end device and account provisioning for new hires, including hardware ordering and MDM enrollment.
- Provide day-to-day IT support, troubleshooting hardware and software issues for staff.
- Oversee user access provisioning and deprovisioning across systems like Google Workspace, Slack, and Notion.
- Maintain inventory of company hardware, software licenses, and SaaS subscriptions.
- Design and build agentic workflows and integrations using tools like Make.com, Zapier, or AI platforms to eliminate repetitive tasks.
- Partner with stakeholders to map manual workflows and document automated solutions.
- Collaborate with the CTO on IT governance, security, and tooling decisions.
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