Digital Workplace & Automation Specialist

New
S
Sunrise GroupSleep Health
Be part of an international team across the US, France, BelgiumFull-TimeMiddle
Salary70,000 - 95,000 USD per year
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Job Details

Languages
English fluency. French proficiency is a plus.
Required Skills
Google Workspace

Requirements

  • Proven technical range across IT support, workplace technology, or digital operations.
  • Working knowledge of IT fundamentals including MDM, identity management, and SaaS administration.
  • Solid expertise in agentic AI workflows and tools such as Claude, ChatGPT Enterprise, or similar.
  • Demonstrated experience building and shipping AI-powered automations or agentic workflows to solve real business problems.
  • Experience with automation platforms such as Make.com, Zapier, or n8n.
  • Strong process-mapping skills to translate manual workflows into automated solutions.
  • Excellent written communication skills with experience documenting technical processes for non-technical audiences.
  • Ability to work autonomously as the sole owner of a function.
  • Experience working cross-functionally with People/HR and Engineering stakeholders.
  • English fluency.

Responsibilities

  • Manage end-to-end device and account provisioning for new hires, including hardware and software access.
  • Own day-to-day IT support, hardware troubleshooting, and ticket resolution for non-clinical staff.
  • Administer user access across Google Workspace, Slack, Notion, and HRIS systems.
  • Maintain inventory of company hardware, software licenses, and SaaS subscriptions.
  • Define and improve onboarding/offboarding IT checklists for remote employees.
  • Design and deploy AI-powered agentic workflows and integrations to automate repetitive tasks across non-clinical teams.
  • Partner with process owners to map manual workflows and build automated solutions.
  • Track and report on automation impact to demonstrate ROI and prioritize future process improvements.
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70,000 - 95,000 USD per year
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