Senior Fraud and Authentication Consultant
New
J
JobgetherSaaS, Security, Fintech
Based in United StatesFull-TimeSenior
Salary$109,000–$131,000 USD
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Job Details
- Experience
- 7+ years
- Required Skills
- Artificial IntelligenceCybersecuritySaaS
Requirements
- 7+ years of experience in consulting, technical account management, solution delivery, or other customer-facing technical roles within SaaS, cloud, security, fintech, or related technology environments.
- Demonstrated ability to lead complex enterprise engagements and solve challenging business and technical problems.
- Strong expertise in enterprise architecture, authentication, fraud risk, identity, or voice-driven technologies.
- Experience working with enterprise customers and navigating complex technical, operational, and business requirements.
- Exceptional client relationship management skills, with the ability to establish trust and credibility quickly.
- Comfortable presenting complex concepts, recommendations, and business value to C-level executives and technical stakeholders.
- Strong understanding of how people, processes, and technology interact to drive business outcomes.
- Highly AI-fluent, resourceful, proactive, and comfortable using emerging technologies to improve problem-solving and customer outcomes.
- Excellent written, verbal, presentation, and communication skills.
- Strong analytical and case-analysis capabilities, with the ability to identify root causes, evaluate options, and develop practical recommendations.
Responsibilities
- Serve as a trusted advisor to strategic enterprise customers, providing technical and business guidance throughout discovery, implementation, optimization, and ongoing value realization.
- Lead complex client engagements by assessing business and technical needs, defining appropriate solutions, and driving successful outcomes.
- Conduct customer workshops, technical assessments, executive briefings, and consultations focused on authentication, fraud prevention, identity, and voice biometrics.
- Analyze customer processes and operating models to identify opportunities for improved efficiency, risk mitigation, and security.
- Guide customer teams through complex integrations, technical challenges, change management, and solution adoption.
- Collaborate closely with Product, Engineering, Customer Success, and Sales teams to align solutions with customer objectives and deliver a seamless experience.
- Build strong relationships with technical leaders, executives, and other key stakeholders while communicating complex concepts and business value clearly.
- Develop and maintain thought leadership materials, including white papers, case studies, best practices, and reusable consulting resources.
- Share customer insights and engagement learnings internally to influence product development, solution strategy, and consulting practices.
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