Associate Director, Client Success

New

JobgetherHealthcare Technology

Remote work opportunity within the United States.Full-TimeDirector

Salary$160,000–$195,000 annually

Apply NowOpens the employer's application page

Job Details

7+ years of experience in enterprise sales, strategic account management, client success, or management consulting.
Demonstrated success managing complex, high-value healthcare accounts, particularly in public sector or regulated environments.
Strong experience engaging, advising, and influencing C-level healthcare stakeholders.
Deep understanding of health systems, payers, public sector organizations, and procurement processes.
Proven ability to execute strategic account plans with ownership of revenue, retention, and expansion.
Excellent executive communication, negotiation, and stakeholder-influence skills.
Ability to navigate complex, multi-stakeholder organizations and manage renewal cycles.
Fluency with AI tools and agents for workflow execution, data analysis, and output evaluation.
Strong strategic thinking, problem-solving, and organizational skills.
Bachelor’s degree required; MBA, MPH, or equivalent advanced degree preferred.

Develop and execute strategic account plans focused on revenue growth, client adoption, retention, and long-term value.
Manage renewals, upsells, and expansion initiatives across a portfolio of high-value public sector healthcare accounts.
Serve as the primary strategic contact for executive stakeholders including C-suite, clinical, and procurement leaders.
Lead executive business reviews to align stakeholders on performance, outcomes, and future strategy.
Collaborate with Product, Clinical, Marketing, and Operations teams to ensure excellent client experiences.
Use AI tools and agents to streamline workflows, analyze data, and evaluate productivity.
Travel up to approximately 40% for client engagement and strategic relationship building.

View Full Description & ApplyYou'll be redirected to the employer's site