Senior Account Manager
New
G
GOhiringHR Tech SaaS
Work from where you are most productive, whether that be at home, while traveling or in co-working spaces.Full-TimeSenior
Salary not disclosed
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Job Details
- Languages
- Full written and spoken fluency in German and English.
- Experience
- Multiple years of experience
- Required Skills
- Data AnalysisMicrosoft Power BIAccount Management
Requirements
- Full written and spoken fluency in German and English.
- Multiple years of experience in Account Management or consultative B2B SaaS sales.
- Proven track record of managing the full commercial cycle, including discovery, contracting, and closing deals.
- Demonstrated ability to drive revenue growth through customer activation and account expansion.
- Comfortable managing both warm and cold lead engagement.
- Analytical capability to translate usage signals and spend data into commercial action.
- Excellent communication skills for navigating complex stakeholder landscapes across mid-market and enterprise clients.
- Ability to thrive in high-autonomy, lean environments.
- Experience with product discussions and API integrations.
- Nice to have: Experience in HR Tech, recruiting software, marketplace or platform businesses, or operational SaaS.
Responsibilities
- Own commercial targets and drive revenue growth through proactive outreach, customer activation, and expansion.
- Conduct structured discovery conversations to understand recruitment workflows and guide customers toward appropriate commercial models.
- Manage the full customer lifecycle from end-to-end, including contracting, onboarding, and activation.
- Utilize platform usage data and market signals to proactively identify and pursue expansion opportunities.
- Serve as a strategic partner to customers and provide internal feedback to Product and Operations teams.
- Collaborate to build and refine the Activation & Expansion playbook and commercial workflows.
- Lead customer communications during incidents and escalations while coordinating cross-functionally.
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