Data Entry Specialist, Banking
S
SupportYourAppBanking, Customer Support
Rome, Metropolitan City of Rome Capital, Italy. Florence, Metropolitan City of Florence, Italy. Brussels, Brussels, Belgium. Charleroi, Wallonia, Belgium. Bratislava, Bratislava Region, Slovakia. Košice, Košice Region, Slovakia, GMT+3ContractEntry
Salary not disclosed
Apply NowOpens the employer's application page
Job Details
- Languages
- German (B1 or higher) and English (C1 or higher)
- Experience
- 6–12 months
- Required Skills
- Microsoft OfficeAnalytical SkillsProblem SolvingGoogle WorkspaceData entryCustomer support
Requirements
- German (B1 or higher) and English (C1 or higher), both spoken and written
- 6–12 months of experience in customer support
- High level of discretion and data protection awareness
- Strong analytical thinking, research, and problem-solving skills
- Tech-savvy, with strong system-handling skills, including routine navigation of Google Workspace or Microsoft-based environments
- Fast and accurate typing skills with confident multi-platform usage
- Proven customer service communication skills (objection handling, empathy, articulation)
- Personal computer (minimum 8 GB RAM) with a stable internet connection (50 Mbps download / 40 Mbps upload)
Responsibilities
- Deliver outstanding customer support via emails
- Build strong and lasting customer relationships
- Resolve customer issues quickly and efficiently, ensuring high-quality solutions
- Keep up with evolving tools and technology
- Escalate complex issues to the appropriate team for resolution
- Review and process incoming Seizure-related documents
- Apply the latest and greatest customer happiness practices
- Maintain a deep understanding of client solutions and meet KPIs
- Communicate with developers and cross-functional specialists
View Full Description & ApplyYou'll be redirected to the employer's site
