Director, Enterprise CE Presales Architect
New
M
MCA ConnectManufacturing / Consulting
RemoteFull-TimeDirector
Salary$185,000 - $210,000 a year
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Job Details
- Experience
- 12+ years
- Required Skills
- Stakeholder managementCRM
Requirements
- 12+ years experience in enterprise CRM/CX transformation across Microsoft Dynamics 365 CE, Power Platform, Dataverse, integrations, analytics, and business process modernization.
- Proven ability to shape complex pursuits, facilitate executive workshops, create solution vision, build estimates, write proposal/SOW content, and transition commitments into delivery.
- Microsoft ecosystem fluency is required.
- Ability to balance growth, delivery realism, commercial quality, scope discipline, risk management, and client relationship development.
- Exceptional executive communication, storytelling, commercial judgment, stakeholder management, and cross-functional leadership skills.
- Demonstrated ability to influence multi-million-dollar enterprise pursuits, guide executive discovery, and translate ambiguous client vision into practical scope, phased roadmap, and delivery approach.
- Recommended certifications: relevant D365 CE, Power Platform, and solution architecture credentials.
Responsibilities
- Lead CE/CX pursuit strategy for strategic opportunities, including qualification, discovery planning, executive narrative, solution storyboard, demo strategy, ROM estimate, proposal approach, and handoff readiness.
- Facilitate client discovery sessions with executives and functional leaders to clarify vision, business outcomes, pain areas, capability priorities, operating constraints, and success measures.
- Create compelling solution narratives across Dynamics 365 Sales, Customer Service, Field Service, Customer Insights, Power Platform, Copilot, analytics, integrations, data migration, adoption, and managed services considerations.
- Own or coordinate estimate development, assumptions, exclusions, delivery model, timeline, staffing plan, margin considerations, and risk review for CE/CX pursuits.
- Own large-deal pursuit quality for strategic CE opportunities, including commercial assumptions, delivery feasibility, margin awareness, implementation risks, and readiness for sales-to-delivery transition.
- Partner with sales, delivery, functional architects, technical architects, industry SMEs, Microsoft, and GT stakeholders to produce an integrated pursuit strategy.
- Maintain selective billable involvement in strategic advisory, architecture validation, delivery mobilization, or executive design workshops.
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