Ecommerce Operations Assistant
A
AUGOE-commerce
Philippines. Mexico. Colombia. Argentina, US Eastern time zone overlap (3–4 hrs/day minimum)Full-TimeMiddle
Salary not disclosed
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Job Details
- Languages
- English
- Experience
- 1+ year
- Required Skills
- Adobe PhotoshopShopifyCustomer serviceGoogle WorkspaceCanva
Requirements
- 1+ year of direct, hands-on experience with Amazon Seller Central.
- Demonstrated experience monitoring or managing e-commerce product listings.
- Prior background in a customer service role.
- Proficiency in Google Workspace tools, specifically Sheets, Docs, and Drive.
- Basic design capability using Canva or Photoshop.
- Near-native proficiency in written English.
- Ability to manage tasks effectively from multiple stakeholders simultaneously.
- Proven experience with detail-oriented, organized multi-tasking.
- Capacity to provide 3-4 hours of daily time zone overlap with US Eastern time.
Responsibilities
- Monitor Amazon listing health, including flagging issues like Buy Box loss, suppressed listings, and content violations.
- Manage customer service inquiries across Amazon and email within a 24-hour response window.
- Maintain pricing accuracy and consistency across Shopify, TikTok Shop, and various international Amazon marketplaces.
- Execute updates for Shopify product listings and TikTok Shop backend maintenance.
- Perform basic image editing for product listings and promotional content.
- Conduct supplier research on Alibaba and 1688 to support procurement and vendor comparisons.
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