Client Technology Solutions Specialist
New
B
BCD Meetings & EventsMeetings & Events
United States, 6:00 AM – 3:00 PM PT (must align with GMT)Full-TimeMiddle
Salary70,000 - 82,000 USD per year
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Job Details
- Required Skills
- Data AnalysisStakeholder managementProcess improvement
Requirements
- Experience managing global meetings programs, operations, or event technology tools.
- Proven ability to create SOPs and drive operational efficiencies.
- Strong background in reviewing and negotiating meeting and event contracts.
- Consultative approach to stakeholder management and problem solving.
- Hands-on experience with meetings technology platforms, ideally Groupize.
- Experience training users and supporting platform adoption.
- Analytical skills to interpret data for business decisions.
- Ability to align work schedule with GMT and PT time zones (6:00 AM – 3:00 PM PT).
- Availability for travel less than 25% of the time.
Responsibilities
- Manage and support key elements of a global meetings program, focusing on operational consistency and user adoption.
- Serve as a subject matter expert for the Groupize meetings technology platform, including support and issue resolution.
- Partner with client administrators to understand workflows and recommend system improvements.
- Create and maintain SOPs, training materials, and process documentation.
- Review, negotiate, and support meeting and event contracts with an understanding of risk and supplier terms.
- Analyze reporting data to provide business insights and program recommendations.
- Collaborate with cross-functional stakeholders across global regions and time zones.
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