Accounts Receivable & Collections Specialist
New
A
AssetWatchPredictive maintenance
We have a distributed team that works remotely across locations in the United States and Ontario, Canada., Collaboration within core working hours is required.Full-TimeMiddle
Salary$78,000 — $95,000 USD
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Job Details
- Experience
- 7+ years of progressive B2B accounts receivable and commercial collections experience.
- Required Skills
- SalesforceAnalytical SkillsNetSuite
Requirements
- Bachelor’s degree in Accounting, Finance, Business, or a related field, or equivalent experience.
- 7+ years of progressive B2B accounts receivable and commercial collections experience.
- Demonstrated ability to research and resolve complex AR issues independently.
- Strong analytical and reconciliation skills with the ability to identify root causes of payment discrepancies.
- Excellent written and verbal communication skills with both internal teams and external customers.
- Proven ability to manage multiple priorities simultaneously in a fast-paced environment.
- Strong organizational skills with exceptional attention to detail.
- Self-motivated with a strong sense of ownership and accountability.
Responsibilities
- Manage a portfolio of customer accounts and drive timely collection of outstanding receivables.
- Investigate and resolve complex payment issues, including unapplied cash, short payments, and billing discrepancies.
- Research unapplied customer payments by reviewing remittances, contracts, and payment history.
- Negotiate payment commitments while maintaining positive customer relationships.
- Document collection activity and customer communication accurately in NetSuite.
- Partner with Billing, Revenue, Customer Success, Sales, Support, and Finance to remove payment obstacles.
- Analyze aging trends to identify root causes of payment issues and recommend process improvements.
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