Global Collections Specialist (Contract/Temp)
New
N
Neo4jGraph database, software
Remote: Northeast USContractMiddle
Salary not disclosed
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Job Details
- Experience
- Minimum three years accounts receivable experience
- Required Skills
- SalesforceMicrosoft ExcelGoogle SheetsNetSuite
Requirements
- Minimum three years of accounts receivable experience.
- Fundamental accounting knowledge.
- Knowledge of accounting close processes.
- Proficiency with Excel and Google Sheets.
- Excellent written and verbal communication skills.
- Ability to organize, prioritize, and work under critical deadlines.
- Strong attention to detail for reconciling order forms, POs, and sales orders.
- Ability to work independently and balance multiple tasks.
- NetSuite and Salesforce experience in a SaaS business (desired).
- Experience with Stripe and Cloud Marketplace providers (GCP, AWS, Azure) (a plus).
- Tesorio experience (a plus).
- Experience collaborating with international/remote team members (a plus).
- Available to start on short notice and commit to the full duration of the assignment.
Responsibilities
- Monitor the Accounts Receivable inbox to resolve inquiries and escalate complex issues.
- Create, verify, and distribute customer invoices in NetSuite and vendor portals like Ariba, Coupa, and Tipalti.
- Manage accounts receivable ledgers and collect outstanding balances following company policy.
- Follow up on overdue invoices via phone, email, and letters.
- Handle customer billing inquiries related to credit card-based products, including updating information in Stripe.
- Support the Sales team by completing new vendor onboarding and tracking pending Purchase Orders.
- Apply daily customer payments in NetSuite and reconcile with bank data.
- Support revenue-related audits and external requests.
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