Collections & Billing Specialist
New
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The Hello TeamAccounts Receivable
United States, U.S. Eastern Time (New York)Full-Time
Salary not disclosed
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Job Details
- Languages
- English
- Required Skills
- Microsoft Excel
Requirements
- Proficient level of English (written and spoken).
- Excellent professional and communication skills.
- Previous hands-on experience with Epicor Prophet 21 (P21) is required.
- Strong billing, collections, and accounts receivable experience within the Epicor Prophet 21 (P21) ecosystem.
- Proven ability to manage customer accounts and collection activities.
- Excellent attention to detail and organizational skills.
- Strong problem-solving skills and ability to work independently.
- Proficiency with Microsoft Office (Word, Excel, Outlook).
- Ability to work U.S. Eastern Time (New York) business hours.
- Reliable computer (Windows 10 or newer), two monitors, and stable high-speed internet.
Responsibilities
- Manage collections and follow up on outstanding customer balances.
- Create, review, and process customer invoices.
- Maintain accurate billing and accounts receivable records.
- Investigate and resolve billing discrepancies and customer account issues.
- Utilize Epicor Prophet 21 (P21) to perform daily billing, accounts receivable, and collections activities.
- Reconcile customer accounts and payment discrepancies.
- Prepare accounts receivable and collections reports.
- Communicate with customers regarding outstanding balances and payment status.
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