Care Manager (LPN)
S
Salvo HealthDigital Health
Seattle, WA / San Antonio, TXFull-TimeMiddle
Salary25 - 26 USD per hour
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Job Details
- Experience
- 2+ year of experience
- Required Skills
- Google WorkspaceSlack
Requirements
- 2+ year of experience as Licensed Practical Nurse or any Nursing license
- 2+ years of experience in patient-facing or customer-facing roles
- Compact state license required, additional licensing may be needed
- Excellent customer relation skills, as well as written and verbal communication skills
- Knowledge of medical terminology and proficiency of general medical office procedures
- Familiarity with digital applications like Slack, Coda, Google Workspace, etc.
- Strong analytical and proactive problem solving skills
- Self-motivated, results-oriented and strategic thinker
- Personal passion for health and wellness topics
Responsibilities
- Provide exceptional care, disease management and health education to patients
- Support goal setting for individual patients asynchronously to help them better manage their chronic conditions
- Create personalized action plans with guidelines to reduce or eliminate unwanted behaviors
- Help clients understand their motivations and create behavior change plans
- Conduct regular outreach to patients, based on their needs and preferences, to support engagement and elicit behavior change
- Coordinate with other clinical team members to provide an exceptional patient experience
- Develop and maintain professional, support-oriented working relationships with patients and team members
- Create and distribute health education materials to individual members as necessary
- Work with a cross-functional product team to develop and constantly improve our in-app patient experience
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