Head of Account Management
New
O
OptiplayIGaming Slot Provider
Poland. Ukraine. Slovakia. Cyprus. Germany, 08:00–11:00 CET start windowFull-TimeManager
Salary not disclosed
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Job Details
- Languages
- Fluent English
- Experience
- 5+ years of experience in iGaming account management
- Required Skills
- Microsoft Power BITableauNegotiationAccount Management
Requirements
- 5+ years of experience in iGaming account management
- Proven track record in a Senior, Lead, or Head role
- Deep network and experience managing top-tier operators, aggregators, and platform partners
- Proven track record of building, mentoring, and scaling commercial or account management teams
- Data-driven mindset with fluency in key metrics (GGR, NGR, LTV, retention)
- Experience using BI/analytics tools such as Tableau or Power BI
- Solid understanding of technical integrations, compliance requirements, and slot performance mechanics
- Exceptional commercial acumen and high-level negotiation skills
- Fluent English
Responsibilities
- Build, mentor, and empower a high-performing Account Management team
- Shape and execute a scalable account strategy aligned with company revenue goals
- Maximize revenue across all accounts by identifying upsell opportunities and new strategic partnerships
- Act as the primary high-level partner for Tier 1 and Tier 2 operators and aggregators
- Set clear targets and track business metrics including GGR, NGR, LTV, and retention
- Direct integrations, product launches, and promotional campaigns across partner platforms
- Partner with Product, Tech, Compliance, and Finance to ensure delivery and client satisfaction
- Lead high-stakes commercial deals, negotiations, and contract renewals
- Improve internal AM processes, reporting systems, and operational efficiency
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