Payment Account Manager - Junior
New
S
SOFTSWISSPayments, Fintech
Georgia, PolandFull-TimeJunior
Salary not disclosed
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Job Details
- Languages
- Advanced English (B2 level or higher), Russian native-level proficiency
- Required Skills
- Data AnalysisNegotiationCustomer SuccessAccount ManagementRelationship management
Requirements
- Experience in client-facing roles involving relationship management, account management, or customer success.
- Strong communication, negotiation, and analytical skills.
- Advanced English proficiency (B2 level or higher).
- Russian native-level proficiency.
- Good understanding of the IT industry and key business processes.
- Strong time management skills.
- Proactive mindset with a willingness to learn and grow professionally.
- Nice to have: Experience in Fintech, Payments, or PSP environments.
- Nice to have: Previous account management experience.
- Nice to have: Familiarity with the Gambling or iGaming industry.
- Nice to have: Basic understanding of platform functionality and knowledge of Devcode.
Responsibilities
- Develop and maintain long-term relationships with clients and key stakeholders.
- Understand client business models, operational processes, and payment-related needs.
- Monitor and forecast key payment performance metrics.
- Create development plans for assigned clients.
- Collaborate with PSP Business Development, Technical teams, and other stakeholders to resolve issues.
- Communicate client requirements and feedback to internal teams.
- Identify opportunities to improve account management processes and implement efficiency initiatives.
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