Vendor Operations Specialist II
New
B
BabylistSupply Chain
Babylist is remote-first with team members across the U.S. and CanadaFull-TimeMiddle
Salary75,825 - 101,094 USD per year
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Job Details
- Experience
- 3–5 years in vendor operations, inbound logistics, supply chain coordination, or any role that required high-volume vendor communication and accurate issue tracking
- Required Skills
- Data AnalysisMicrosoft ExcelGoogle Sheets
Requirements
- 3–5 years of experience in vendor operations, inbound logistics, or supply chain coordination.
- Proven track record in high-volume vendor communication and accurate issue tracking.
- Proficiency in Google Sheets and Microsoft Excel for data management and reporting.
- Strong analytical skills with experience analyzing compliance trends and performance metrics.
- Ability to manage a defined scope with minimal oversight and escalate issues appropriately.
- Experience in cross-functional communication with internal teams and external vendor partners.
- Familiarity with using AI tools to improve output and work efficiency.
- Capability to support vendor onboarding processes.
Responsibilities
- Own the day-to-day non-compliance ticket workstream for an assigned portfolio, ensuring accurate issue status, reason codes, and dollar amounts.
- Act as the primary point of contact for vendors, resolving routing deviations, mis-ships, and labeling problems.
- Collaborate with internal teams including Operations, Merchandising, Planning, Transportation, Accounting, and Order Management.
- Resolve UPC and labeling issues to maintain fulfillment center efficiency.
- Pursue credit memos on open discrepancies to recover financial impact.
- Analyze vendor compliance trends and prepare KPI scorecards for stakeholders.
- Surface process improvement proposals based on portfolio data.
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