Patient Care Coordinator Virtual Assistant
New
W
Winning AssistantsHealthcare
Philippines, 1:00 PM – 5:00 PM PST (Monday – Friday)Part-TimeMiddle
Salary$5–$6 per hour (depending on experience)
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Job Details
- Languages
- English
- Required Skills
- Microsoft OfficeGoogle WorkspaceEHRCRM
Requirements
- Strong healthcare operations or patient care coordination experience, ideally in medical or aesthetic practice.
- Excellent verbal and written English communication skills for patient-facing interactions.
- Experience with CRM systems such as GoHighLevel or Pipedrive.
- Familiarity with EHR/EMR systems; experience with Mango Mint preferred.
- Strong organizational and administrative skills to manage multiple patient timelines.
- Proactive mindset with the ability to take ownership without constant supervision.
- Detail-oriented with strong follow-through on treatment plans and touchpoints.
- Willingness to contribute ideas and improve processes.
- Must be able to provide NBI Clearance or Local Police Clearance.
- Reliable computer, stable high-speed internet (min 25 Mbps), noise-canceling headset, and webcam.
Responsibilities
- Manage the overall patient experience from initial lead inquiry through ongoing follow-up.
- Handle inbound and outbound patient communications across calls and messages.
- Conduct and coordinate pre-consultation and post-consultation follow-ups.
- Track treatment plans and ensure patient touchpoints are completed.
- Manage leads and patient information within CRM systems like GoHighLevel or Pipedrive.
- Support Mango Mint EHR workflows and patient communications.
- Systematize operational workflows and identify automation opportunities.
- Provide executive assistant support for calendar and scheduling management.
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