Account Director, Client Strategy
New
D
Directive ConsultingB2B Marketing Agency
For some positions, as posted, we will accommodate global opportunities where we have established businesses, including Canada, Mexico, and the UK.Full-TimeSenior
Salary$140,000- $160,000 USD with bonus eligibility
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Job Details
- Experience
- 7–12 years
- Required Skills
- SEOAccount Management
Requirements
- 7–12 years of experience in agency or client services roles.
- Significant exposure to B2B SaaS or technology clients.
- Proven experience owning renewals, upsell, and cross-sell motions across a $2M+ portfolio.
- Strong fluency across Paid Media, SEO/Content, CRO, Creative, and RevOps.
- Experience partnering with VP-, CMO-, and CRO-level client stakeholders.
- Demonstrated ability to connect execution to business outcomes.
- Strong executive communication skills with ability to translate data into business narratives.
- Commercial acumen with experience owning forecasts, margins, and renewal economics.
- Ability to influence cross-functional teams without direct authority.
Responsibilities
- Serve as the senior, day-to-day strategic lead for enterprise and high-growth clients, owning executive communication and long-term partnership value.
- Develop and execute renewal, upsell, and cross-sell strategies tied directly to NRR performance.
- Design integrated growth plans across Paid Media, SEO/Content, CRO, Creative, and RevOps, ensuring cohesive execution and reporting.
- Own portfolio economics including forecasting, margin health, scope control, and renewal negotiations.
- Translate performance data into clear business narratives that connect marketing execution to revenue impact.
- Partner with channel leads, PMs, and operations to align priorities, manage risk, and maintain delivery excellence.
- Proactively identify client risks and mitigate issues before escalation to executive leadership.
- Mentor strategists, analysts, and project teams to elevate strategic thinking and commercial accountability.
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