Senior Technical Project Manager

New
E
Echo360EdTech, SaaS
We will consider candidates who are located in many, but not all, states within the United States.Full-TimeSenior
Salary125,000 - 140,000 USD per year
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Job Details

Experience
7+ years
Required Skills
JiraCross-functional Team LeadershipStakeholder managementAzure DevOpsRisk Management

Requirements

  • Bachelor's degree or equivalent professional experience.
  • 7+ years of experience managing complex customer-facing technical projects within SaaS, enterprise software, or EdTech organizations.
  • Proven track record of leading multiple concurrent enterprise customer projects with cross-functional teams.
  • Experience managing projects involving software deployments, SaaS implementation, customer onboarding, technical integrations, and data migrations.
  • Ability to present project roadmaps and status updates to executive leadership.
  • Proficiency in project management tools such as Jira, Azure DevOps, Smartsheet, Monday.com, Microsoft Project, or Asana.
  • Strong organizational, analytical, and communication skills.
  • Exceptional executive presence to influence and facilitate consensus among stakeholders.
  • PMP, CAPM, PMI-ACP, or Scrum Master certification preferred.

Responsibilities

  • Lead customer-facing technical projects from initiation through successful completion.
  • Develop comprehensive project plans defining scope, milestones, timelines, dependencies, and success criteria.
  • Coordinate cross-functional work across Product, Engineering, Customer Success, and Professional Services teams.
  • Serve as the primary project management contact for assigned customer engagements, managing stakeholder expectations and relationships.
  • Identify and manage project risks, dependencies, and resource constraints using RAID logs.
  • Prepare and distribute weekly executive status reports summarizing project health and progress.
  • Identify and implement opportunities for project management process improvement.
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125,000 - 140,000 USD per year
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