Regional Patient Recruitment Lead
New
F
Flourish ResearchClinical Research
Florida, United States, Monday-Friday, Normal Business HoursFull-TimeLead
SalaryCompetitive base compensation + bonus
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Job Details
- Experience
- 3+ years managing a patient enrollment team of 5+ representatives
- Required Skills
- Data AnalysisCRM
Requirements
- Bachelor’s degree required; business degree preferred
- 3+ years managing a patient enrollment team of 5+ representatives
- Proven success leading high-performing teams that meet or exceed enrollment and revenue goals
- Strong knowledge of clinical trial enrollment processes, protocols, and regulations
- Proven leadership of geographically dispersed teams
- Highly data-driven, with the ability to identify trends and take fast, measurable action
- Advanced coaching skills, including emotional intelligence and persona-based messaging to improve conversion
- Proficiency with call center systems, phone platforms, and CRMs
- Experience managing and improving KPIs at both individual and team levels
- Ability to create and execute study-specific recruiting strategies
- Strong cross-functional collaboration and communication skills
Responsibilities
- Create and execute strategic recruitment plans in partnership with the corporate patient recruitment team for all assigned studies and locations
- Achieve study enrollment goals and assigned revenue targets
- Guide teams in implementing multi-channel recruitment strategies, including community partnerships, physician referrals, and patient databases
- Ensure an exceptional patient experience from initial contact through screening and enrollment
- Develop relationships with community organizations, patient advocacy groups, and healthcare providers to build sustainable referral networks
- Oversee diversity and inclusion initiatives to ensure representative patient populations in clinical trials
- Monitor leading and lagging performance indicators at the individual and team level and take targeted action to address or prevent underperformance
- Lead and manage patient recruiting call center managers, quality and training managers, strategists, and remarketers to achieve key performance indicators
- Manage prescreen programs, ensuring appropriate prioritization, routing, and strategy to support revenue goals, enrollment timelines, and database growth
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