Senior Manager, Quality Engineering
New
J
JobgetherFinancial Technology
Based in United StatesFull-TimeManager
Salary$165,000–$230,000
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Job Details
- Experience
- 8+ years of professional experience in software quality engineering; 2+ years of experience managing QA or Quality Engineering teams
- Required Skills
- CypressRegression testingCI/CD
Requirements
- 8+ years of professional experience in software quality engineering, QA, or a closely related discipline.
- 2+ years of experience managing QA or Quality Engineering teams, including experience developing talent and establishing effective team practices.
- Proven experience owning quality programs within a regulated environment such as banking, payments, fintech, or financial services.
- Strong understanding of audit requirements, UAT, documented testing governance, release controls, and quality assurance practices for regulated products.
- Strong quality engineering mindset with hands-on understanding of test automation, CI/CD gating, regression testing, coverage measurement, manual testing, and exploratory testing.
- Hands-on experience developing test automation using Cypress or comparable modern testing frameworks.
- Demonstrated ability to build and lead high-performing distributed teams across different time zones, cultures, and working environments.
- Strong analytical and metrics-driven approach, with the ability to define, monitor, and communicate meaningful quality KPIs.
- Experience working closely with software engineering teams and integrating quality practices into modern development and deployment workflows.
- Strong incident management, root-cause analysis, problem-solving, and continuous improvement skills.
- Excellent communication and stakeholder management abilities, with confidence working across engineering, professional services, customer-facing, and leadership teams.
Responsibilities
- Own the end-to-end quality engineering strategy across the platform and customer-facing delivery, coordinating quality efforts across a globally distributed QA organization.
- Establish and maintain quality governance appropriate for banking, payments, fintech, and other regulated environments, including test standards, coverage targets, release criteria, and audit-ready documentation.
- Define and monitor quality KPIs and coverage metrics to provide clear visibility into product quality, testing effectiveness, release readiness, and areas for improvement.
- Lead quality-related incident response, including issue triage, root-cause analysis, corrective actions, prevention strategies, and clear post-incident communication.
- Partner with engineering teams to strengthen automated testing, CI/CD release gates, regression coverage, and testing practices for high-throughput, real-time systems.
- Oversee structured manual and exploratory testing where appropriate, ensuring automation is complemented by effective human validation.
- Partner with Professional Services and Post-Sales teams to support user acceptance testing, structured acceptance processes, integration validation, and customer deployments.
- Build, develop, and mentor a high-performing distributed QA organization across multiple time zones and cultures.
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