Account Director, Revenue Lifecycle Management
New
J
JobgetherManagement Consulting
Flexible remote work environment across the United States and Canada.Full-TimeSenior
Salary not disclosed
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Job Details
- Experience
- 10+ years
- Required Skills
- AgileSalesforceJiraAccount Management
Requirements
- 10+ years of experience in client services, consulting, professional services, or a related environment, including direct account ownership and delivery responsibility.
- Proven success growing strategic client accounts while managing revenue, margin, delivery performance, and customer satisfaction.
- Demonstrated experience leading enterprise Salesforce engagements, including consultative solution scoping, proposal development, and statement of work creation.
- Deep knowledge of the subscription economy, recurring-revenue models, Revenue Operations, and related business processes.
- Strong experience with Salesforce Revenue Cloud, including Revenue Cloud Advanced and CPQ.
- Strong understanding of project governance, Agile, hybrid, and waterfall delivery methodologies, risk mitigation, and change management.
- Excellent executive presence and communication skills, with the ability to establish credibility and influence C-suite and senior business stakeholders.
- Experience operating in environments with margin accountability, delivery efficiency metrics, and strong commercial discipline.
- Ability to balance strategic account leadership with hands-on engagement management and billable delivery responsibilities.
- Familiarity with tools such as Salesforce, Jira, Smartsheet, Slack, and Google Workspace.
- Previous experience managing, mentoring, or developing professional services or project teams.
- Ability to travel approximately 10–25% for client-facing activities.
Responsibilities
- Own and grow an assigned portfolio of accounts, with accountability for revenue, margin, client satisfaction, and long-term relationship health.
- Identify and develop organic expansion opportunities across existing subscription-economy clients, translating business needs into new consulting engagements.
- Build trusted relationships with senior client stakeholders by understanding their revenue models, technology ecosystems, strategic priorities, and operational challenges.
- Lead the development of proposals and statements of work, partnering with sales teams on scope reviews, capability presentations, and client pitches.
- Serve as a senior billable resource on strategic Salesforce Revenue Cloud engagements while maintaining delivery quality, client satisfaction, and billable utilization targets.
- Lead account planning, forecasting, client KPI management, and portfolio reviews, maintaining visibility into delivery risks, margins, capacity, and overall account performance.
- Partner cross-functionally with sales, delivery, staffing, and practice leadership to align resources with client commitments and business objectives.
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