Governance & Assurance Manager

New
S
SFG20Building Maintenance
Remote UK - North / Remote UK - SouthFull-TimeManager
Salary not disclosed
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Job Details

Required Skills
Project ManagementCompliance

Requirements

  • Proven experience managing ISO 9001 and/or ISO 27001 frameworks.
  • Experience responding to customer security questionnaires or vendor risk assessments.
  • Experience developing and maintaining governance frameworks and internal policies.
  • Strong project management skills with the ability to meet deadlines.
  • Excellent written communication skills with the ability to interpret technical information for non-technical audiences.
  • Ability to influence and engage stakeholders across all levels of the organization.
  • Strong organizational skills.
  • Desirable: ISO 9001/27001 Lead Implementer or Internal Auditor certification.
  • Desirable: Knowledge of Cyber Essentials Plus and GDPR.
  • Desirable: Experience with proposal management software like Loopio.
  • Desirable: Experience in SaaS, technology, or enterprise software sectors.
  • Desirable: Experience working with public sector customers.

Responsibilities

  • Own end-to-end customer assurance, including vendor risk assessments, security questionnaires, and compliance responses for bids.
  • Lead the implementation, certification, and maintenance of ISO 9001, ISO 27001, and Cyber Essentials/Plus.
  • Coordinate compliance activities and support supplier assurance across the business.
  • Maintain and improve the customer assurance knowledge base.
  • Manage internal and external audits, including surveillance audits and management reviews.
  • Own and update governance policies, procedures, and document control systems.
  • Monitor and report on organizational compliance and data protection processes.
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