Understand business needs and capture requirements
Translate requirements into clear user stories, process maps, and deliverables
Improve current ways of working and identify smarter future-state solutions
Support successful delivery from discovery through to implementation
Collaborate with external vendors and technology partners
Contribute to testing, training, and change management activities
Track benefits and support colleague adoption of new processes and systems
Business AnalysisStakeholder managementCRM+2 more
About SFG20
SFG20 operates a vital online platform that defines the industry standard for building maintenance. Since 1990, SFG20 has provided comprehensive resources and schedules to ensure buildings are maintained safely, legally, and efficiently. Our platform empowers facility managers, building owners, and contractors across various sectors—from healthcare to education—to easily access and implement clear, compliant maintenance guidance. We continuously update our extensive library of over 1,500 maintenance schedules, covering more than 70 equipment types, with approximately 700 updates annually to align with the latest legislation and best practices. By doing so, we help organizations reduce risk, cut maintenance costs by up to 20%, and save up to 60% on administrative time. Our solutions simplify compliance and optimize operational performance for thousands of organizations worldwide.
How We Work
At SFG20, teamwork is a way of life. We foster an environment where every voice matters, ownership is encouraged, and results drive us forward. Our culture thrives on agility, innovation, and a commitment to customer delight. As part of The Building Engineering Services Association (BESA), we blend stability with a forward-thinking approach. Our roles embrace flexibility, offering either hybrid or fully remote work arrangements. We empower our people to balance work with personal commitments.
Engineering at SFG20
SFG20 drives digital transformation in facilities management through its advanced Facilities-iQ software. This cutting-edge platform integrates seamlessly with existing FM systems like CMMS, CAFM, and IWMS, using a bespoke API to streamline operations and eliminate manual errors. Facilities-iQ provides AI-powered asset mapping, helping users quickly and accurately map their assets to relevant SFG20 schedules. Our web-based solution is mobile-compatible for both iOS and Android, ensuring accessibility and functionality from anywhere. We are constantly innovating, applying AI to optimize maintenance costs, reduce downtime, and enhance operational efficiency for our users.
Why Join Us
Shape the future of building maintenance and safety, contributing to a mission with wide-reaching impact.
Work in a collaborative environment where innovation is encouraged, and your contributions are valued.
Benefit from a flexible, remote-first work policy that supports work-life balance.
Grow your career in a swiftly growing company that actively seeks opportunities and supports new ideas.
Join a team at the forefront of digital transformation in facilities management, leveraging AI and cutting-edge software.
Benefits & Perks
26 days holiday + Bank Holidays, with options to buy up to 5 additional days.
Private Medical Insurance with BUPA from day one.
Remote/Hybrid-first policy and flexible working hours.
Enhanced Family-Friendly Benefits, including maternity, paternity, adoption, and shared parental leave.
Employee Assistance Programme with WeCare.
Gym Discounts and Smart Pension with SmartRewards for everyday discounts.
Opportunities to join the Octopus Electric Vehicles scheme via salary sacrifice.