Member Relations Associate
New
C
Common AppHigher Education
Candidates must live in the United States.Full-TimeEntry
Salary$24.70 - $27.78/hour
Apply NowOpens the employer's application page
Job Details
- Experience
- 0-2 years of experience.
- Required Skills
- SalesforceMicrosoft OfficeAnalytical SkillsCustomer servicePresentation skillsAccount Management
Requirements
- Candidates must live in the United States.
- Willing to travel to attend twice annual Common App Retreat.
- 0-2 years of experience.
- Bachelor’s degree in a relevant field or an equivalent combination of education and experience.
- Strong verbal and written communication and presentation skills.
- Strong analytical capability.
- Ability to analyze and interpret business practices and technical procedures and to write error-free reports.
- Working knowledge of Microsoft Office, Salesforce, Acuity Scheduling, and Google Apps.
- Ability to manage priorities and projects within assigned deadlines.
- Professional and friendly approach with the ability to build rapport.
Responsibilities
- Manage a portfolio of assigned member colleges and universities during the Annual Updates season via email, chat, phone, and virtual/in-person presentations.
- Manage a queue of requests and questions from college and university members outside of the Annual Updates season.
- Educate member colleges and universities on organization structure, technology, products, and processes.
- Analyze member needs to position Common App products, programs, and services effectively.
- Share industry trends and member-specific statistics to help institutions meet their goals.
View Full Description & ApplyYou'll be redirected to the employer's site
