Pre-Service Access Coordinator

New
T
The Christ Hospital Health NetworkHealthcare Administration
United StatesFull-Time
Salary not disclosed
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Job Details

Required Skills
Customer service

Requirements

  • Expert knowledge of health insurance plans and regulations.
  • Deep understanding of insurance benefits and coverage as they relate to rendered services.
  • Ability to conduct sensitive, high-stakes conversations regarding financial responsibility.
  • Demonstrated commitment to providing the highest level of patient customer service.
  • Confidence and compassion in communicating complex financial information.
  • Strong data entry skills for maintaining accurate patient records.

Responsibilities

  • Schedule ordered patient services and coordinate necessary pre-service appointments.
  • Obtain and enter accurate patient demographic information into the system.
  • Support patient billing processes by minimizing information collection upon arrival.
  • Collect patient payments based on estimates and arrange payment plans.
  • Explain insurance benefits, coverage, and patient costs in a clear, understandable manner.
  • Serve as the single point of contact for scheduling, pre-registration, and healthcare cost needs.
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