Bilingual Medical Receptionist
New
S
SnappyCXHealthcare
Location: Colombia, U.S. time zonesFull-TimeMiddle
Salary not disclosed
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Job Details
- Languages
- Fluent in both English and Spanish, spoken and written.
- Required Skills
- Customer service
Requirements
- Fluent in both English and Spanish, spoken and written.
- Previous experience working as a Medical Receptionist in a medical practice, clinic, hospital, or outpatient healthcare setting.
- Strong computer literacy and ability to learn new healthcare systems.
- Experience with appointment scheduling and patient registration.
- Understanding of HIPAA and patient confidentiality requirements.
- Reliable computer or laptop and stable high-speed internet connection.
- Professional headset with microphone.
- Quiet, distraction-free home office.
- Ability to work within the required U.S. time zone.
- Excellent organizational, multitasking, and communication skills.
Responsibilities
- Answer inbound patient calls professionally in English and Spanish.
- Schedule, reschedule, and cancel patient appointments while maintaining accurate schedules.
- Register new patients and collect/update demographic and insurance information.
- Update and maintain accurate patient information in the EMR/EHR.
- Verify patient insurance eligibility and coordinate with billing staff.
- Manage incoming messages, faxes, and other patient communications.
- Handle patient concerns and administrative requests with professionalism and empathy.
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